Solutions · Hair salons
The virtual assistant that answers your salon while you style.
In a hair salon the phone always rings at the worst moment: halfway through a colour, rinsing highlights or with your hands in someone's hair. ClaudIA answers for you on WhatsApp, Instagram and by phone, resolves the questions and books the appointment, without you having to put down what you are doing.
ClaudIA onlineThe challenges of hair salons
Calls that arrive with your hands busy
Long services — colour, highlights, treatments — make it impossible to pick up the phone in the moment. Every call you miss is usually a booking that goes to another salon.
A schedule with several professionals
Matching each client with their usual stylist and fitting services of different lengths gets complicated when you have to do it while working.
Clients who want their exact formula again
People who trust your salon come back for the same thing: their cut, their colour, their stylist. Remembering those details makes the difference, but it is hard when the day is packed.
How ClaudIA helps
- Answers your salon's WhatsApp, Instagram and calls, including out of hours and at peak times.
- Books the appointment with the right service and the right professional, and keeps the schedule balanced.
- Sends reminders before the appointment to cut no-shows on long, high-value services.
- While a colour develops, it slots someone else's short appointment into that stretch: the chair is busy, your hands are not.
- Gives you your own booking page, with your logo and your colours: they pick a cut or a colour, who with and at what time, and the appointment lands in your schedule. No apps, no commission.
And once the appointment is booked
- Keeps each client's colour formula on file, so the next visit starts where the last one left off.
- Asks for the Google review after the visit; the complaint, if there is one, reaches you in private.
- Shows you where each new client came from — Google, Instagram, Facebook or direct —, which services and which stylists sell the most and which hours stay quiet, compared against the previous period.
- Writes to people who have not been in for months, in a campaign you decide on.
Built for hair salons
ClaudIA speaks the language of your sector and understands its services, so it looks after your clients the way you would.
- Cut
- Colour and tint
- Highlights and balayage
- Treatments
- Styling and updos
- Straightening
The result is a salon that stops losing clients because nobody could answer, and a team that works without the phone interrupting all day. Discover everything ClaudIA does for the beauty sector.
Ideas for your business
Practical advice from our blog to get more out of your schedule.
How to fill the off-peak hours in your hair salon
Weekday mornings and early slots tend to sit empty. How to fill those off-peak hours without giving your work away or overloading the busy times.
ReadHow to organise your team's shifts in your hair salon
Fitting shifts, breaks and opening hours together without losing your mind. Practical ideas to organise your team and cover the schedule with no gaps.
ReadHow to cut no-shows and last-minute cancellations in your salon
No-shows and last-minute cancellations empty your schedule and your till. Why they happen and what concrete measures reduce the gaps.
ReadFrequently asked questions from hair salons
Can ClaudIA book services of different lengths, like a colour or highlights?
Yes. It knows your salon's services and how long each one takes, so it books a cut, a colour or highlights with the right duration and without throwing off the schedule.
Does it assign each client to their usual professional?
Yes. If a client asks for a specific professional, ClaudIA takes that into account when offering slots and books with the right person.
What happens if someone messages while I am doing a colour?
ClaudIA answers. It handles WhatsApp, Instagram and calls right away, resolves the usual questions and leaves the appointment booked without you putting down what you are doing.
Does it remember each client's preferences?
Yes. It keeps what each client usually asks for on their record — their service, their professional, their preferred time — so the experience is recognisable every time they come back.
Discover ClaudIA for hair salons.
Thousands of appointments handled every day in businesses across Spain, Venezuela, Colombia, Peru and Ecuador. You get it at soyclaudia.app: in Spain, from €59 a month plus VAT on the Esencial plan. The first month is free, and no card is needed to try it.