Features
Everything ClaudIA does.
ClaudIA is known for what it does in the first minute: replying. But half the work happens after the call ends — the client record, the reminders, the campaigns, the packages, the reports — and that is the half you notice at the end of the month. This is all of it, and it is the same in beauty salons, dental clinics, dog grooming salons and physiotherapy clinics: the same engine and the same management system, speaking each trade's own language.
- features
- 64
- areas of the business
- 5
- trades, one platform
- 4
Answers your clients
Replies on every channel, at any hour.
WhatsApp, Instagram and phone
Answers WhatsApp and Instagram messages and phone calls.
Natural voice
Takes calls in a natural conversation: one voice from start to finish, which goes straight to what is asked and does not hang up until the caller has said goodbye.
Voice notes and photos
Understands the voice notes and photos people send, not just text.
In each client's language
Speaks several languages and replies in the one the client writes in.
Booking button
On your Google listing and on your Instagram.
Urgent cases first
Gives the first free slot and alerts the team, without ever commenting on symptoms.
Dental clinics
Runs the schedule
Books and organises appointments with no extra work.
Books on its own, 24/7
Including when the business is closed.
Your booking page
With your logo and your colour: they pick the service or treatment, who with and at what time, and the appointment lands in your schedule. Nobody signs up or installs anything.
A link for every channel
Instagram, Facebook, your Google listing and your website; links per service and per professional, and a QR code to print and put up on the door.
Your booking rules
You decide the minimum notice, how many days are visible and whether prices are shown.
Waiting times put to use
Fits a short appointment while a treatment takes effect.
Only free slots
Offers the slots your schedule has free and keeps it up to date.
Changes in the same chat
Changes and cancels appointments in the conversation, with nobody having to call.
Google Calendar
Syncs both ways.
Nubimed connector
With the Spanish dental practice software: the appointment ClaudIA closes is written there on the spot, and whatever changes in Nubimed reaches ClaudIA within seconds.
Dental clinicsThe person and the place
If there is only one couch, one room or one machine, two appointments that need it will not both fit even with two professionals free. And whoever is booking is never told why: your kit is your business.
Chained services
Chains combined services into a single appointment.
Whole series, in one go
Six sessions three weeks apart are in the schedule on day one, keeping the treatment's rhythm.
Waiting list
Fills last-minute gaps; in a dental clinic, whoever was waiting in pain goes first.
Confirmation from the reminder
The patient's reply updates your schedule.
Dental clinicsAppointments for the whole family
One person books for their whole family.
Dental clinicsHolidays and days off
It gives no appointments those days, and explains it naturally.
Each client's record
Your client base in order: what you know about each person stops living in someone's head.
A record for each client
With their history, their preferences and your notes.
Their favourite person
If someone only wants to be seen by one person on the team, it is noted in their record: their appointments with that person show a star in the schedule, and before the appointment is moved to someone else the panel asks whether they have been consulted.
Calls and conversations
Logged, with their transcripts.
Colour formula
Kept with its version history. And if the sensitivity test is due again before a chemical service, the panel tells you, never the client.
BeautyPhased treatment plans
Your team builds them, as a PDF with the clinic's brand, and once accepted the appointments for each phase come out of the plan itself. If one stalls, ClaudIA follows up with two messages at most, never naming the treatment or the amount.
Dental clinicsPayment plan
Each treatment plan says how it will be paid: in full, a deposit and the rest at the end, one payment per treatment or monthly instalments. Whatever is charged at the till is deducted on its own, overdue payments show in the list, and the patient sees the payment schedule in the PDF and in the link.
Dental clinicsImport your clients
From your phone's contacts or from your current software, in a few minutes.
Where each client comes from
Tags the source of each new client, so you know what fills your schedule.
Marketing, only with permission
Contacts brought in from your phone get their appointment reminders, and campaigns only once that person writes to you or has an appointment. It is a rule of the system, not a box someone has to remember to tick.
Before-and-after photos
Tagged from the very conversation they arrive in, and the record shows them day by day.
Packages and bundles
With the remaining sessions always visible, and a warning if a package is about to expire with sessions left.
Your client base is yours
Your data exports whenever you want, and you take it with you.
Marketing and loyalty
Fill the schedule with the clients you already have.
Automatic reminders
They go out on their own before every appointment and cut no-shows.
In each client's language
Reminders and the messages inviting clients to book again go out in English or Portuguese when that client speaks it.
Campaigns
You write the message, choose who gets it and ClaudIA sends it.
Automations
Win-backs, birthdays, reviews and the reminder that it is time to come back, which you switch on and off. The reminder counts from the last visit, with the interval you set for each service: the cleaning at six months, the orthodontic check at one, the next groom when it is due.
Referral programme
Whoever arrives on a recommendation is linked to the client who brought them, and the reward is credited on its own at their first visit.
Clients who come back
Wins back clients or patients who have not been in for a while.
Google reviews
Asks for them after the appointment.
Complaints come to you first
If something went wrong, it reaches you in private before it reaches Google.
Loyalty programme
With stamps or points and the rewards you choose.
Package sales
Suggests add-on services and helps sell prepaid packages.
Bizum deposit
Secures appointments with a deposit: ClaudIA asks for a screenshot of the payment, reads the amount, the method and the date, and you are the one who accepts it.
Beauty · Spain
Management and compliance
Clear numbers and the law met, with no separate paperwork.
Reports
On revenue, services and occupancy, with a map of the hours that fill up.
Clinic reports
Schedule, treatment plans, patients and income, filtered by dentist, treatment and payment method, and compared with the previous period or the same one last year. They download as Excel or PDF.
Dental clinicsWhat each professional does
What each person on the team did and sold, with their commission, appointments and hours, and the detail for Excel by week, by month or between dates. At the start of each month it lands in your inbox, just in time to settle pay and commissions.
Daily summary
Your business's day, on your phone.
Accounts for the team
Manager, reception, staff or read-only profiles: each person logs in with their own password and sees what is theirs, and nobody needs your account.
Set up by talking
ClaudIA asks you one thing at a time: you take a photo of your price list and it reads your services, another of the opening hours on your door and it notes them down, and it asks who works with you and what each person does. While you talk, you see it taking shape.
Try it first
Write to it from the panel as if you were a client and see how it answers with your services, your hours and your schedule, without it booking anything or alerting anyone.
The panel in your language
In Spanish, English or Portuguese, for the whole team, and with the words of your trade.
Help on WhatsApp, at any hour
You send your question — as a voice note or a screenshot too — and the support assistant looks at how your business is set up and tells you where to fix it. If you would rather speak to a person, the team takes over.
Orders by chat
Move an appointment, book one, block an afternoon, message a client: you ask in the same chat where it alerts you, and it acts once you confirm.
A role for each phone
Whoever runs reception moves and books appointments; cancelling and messaging clients stays with you.
A person when it matters
Hands the conversation to your team, and you can pause the AI and reply yourself.
Everything logged
What was done, when and by whom.
Staff time tracking
Working-hours records with the report for an inspection in one click, in a salon or a clinic.
SpainTill and payments
Takes payment at the counter and runs the day's till: one ticket can take several payment methods and even several currencies, each at the rate of the day it was charged.
Closing the day
Balances by method and by currency, and the month downloads for your accountant with one row per payment.
Products and stock
What you sell at the counter goes on the same ticket as the appointment, found by name or with the barcode scanner. Stock goes down on its own with each sale, deliveries and stock counts are recorded, and you are warned when something drops below its minimum.
Signed consent
From the phone: the text is written once and assigned to the services that need it; whoever signs reads it exactly as it was stored, signs, and it is filed in their record with the date and the PDF. In dental clinics and physiotherapy clinics, a photo of that person is tagged only once it is signed, because it is health data.
A till ready for your accountant
In Spain every payment comes with its own numbered receipt, each service carries its VAT — or IGIC in the Canary Islands — and your accountant gets the month sorted by day, by payment method and by tax rate.
Each trade adds its own: the colour formula in a salon, phased treatment plans in a dental clinic. Voice answering runs on a local number in your country, which we set up as soon as you ask. You will see the full detail, with your country's plans, on each product's own site.
This list says what it does. If you would rather watch it happen, the situations from an ordinary day tell it case by case and trade by trade.
The details that make the difference
These are the ones you notice once ClaudIA has been answering your business for weeks.
Natural voice
Answers the phone and speaks like a person, not like an answering machine.
Multilingual
Replies to each client in their language, with nothing to set up.
Photos and voice notes
Understands a voice note or a photo of a design, not just text.
Waiting list
Fills last-minute gaps by alerting whoever was waiting.
Wins back lapsed clients
Brings back those who stopped coming, at the right moment.
Escalates to a person
Hands the conversation over when the case needs human judgement.
Transparency and control
An AI that answers your clients has to be explainable. These are the rules ClaudIA works by, in line with what the EU AI Act requires.
With your name and your tone
You choose what your assistant is called and how it speaks: warm, elegant, formal or informal. With one deliberate limit: it cannot share a name with anyone on your team, so whoever writes always knows whether the AI or a person is answering.
You know you are talking to an AI
ClaudIA introduces itself for what it is, a virtual assistant. It never passes itself off as a member of your team.
The last word is yours
When a case needs human judgement, it escalates the conversation to your team with the context of what was said.
You can pause it whenever you want
You take over a conversation or switch the assistant off at any moment, without depending on anyone.
Everything is on the record
Every conversation is stored, so you can review what has been said to each client on your behalf.
Your data trains nobody
Your clients' conversations are yours, and the contract says so: they are not used to train artificial-intelligence models, ours or anyone else's.
In the EU, and not for ever
Your information and your clients' data are hosted in the European Union. And not everything is kept for ever: the photos and voice notes they send you through the chat delete themselves after 90 days, with nobody having to remember.
It does not decide for you
It answers, informs and books. It does not evaluate people or make clinical decisions: that is the professional's job.
See it in your product.
Each sector has its own site, with its examples, its plans and the price in your country's currency.
See solutions by sector