Solutions · General dentistry clinics
The virtual assistant that answers your dental clinic.
A general dentistry clinic handles everything: check-ups, cleanings, fillings, urgent cases and whole families who trust the practice. At that volume, reception cannot take every call without neglecting the person at the desk. ClaudIA Dental answers, books and reminds appointments for you, at any hour.
ClaudIA onlineThe challenges of general dentistry clinics
Reception cannot do everything
Handling the desk, the payments and a phone that never stops, all at once, is impossible. Missed calls at peak times are appointments that go elsewhere.
Check-ups that get lost
A good share of the schedule is routine check-ups. If nobody prompts patients when theirs is due, many drift away without meaning to.
Urgent cases mixed in with routine ones
Acute pain cannot wait in the same queue as a question about opening hours. Without a filter, the real urgency is dealt with late.
How ClaudIA helps
- Answers the clinic's calls and messages at any hour, without overloading reception.
- Books appointments against the real schedule and reminds patients of check-ups so they come back.
- Tells apart what is urgent from what can wait, and gives a first response right away.
- When a case needs a person, it alerts the clinic team.
- Gives the clinic its own booking page, with its logo and its colours: they pick the treatment, the dentist and the time, and the appointment lands in the schedule. No apps, no sign-up, no commission.
And once the appointment is booked
- The reminder asks for confirmation: what the patient answers updates the schedule, and a cancelled slot is re-offered on its own — whoever was waiting in pain goes first.
- Sends check-up reminders, which is what fills a general practice's schedule.
- Your team builds the quote in phases and it comes out as a PDF with the clinic's brand; if it stalls, ClaudIA follows up with two messages at most, never naming the treatment or the amount.
- One person can book for the whole family, without opening a separate conversation for each child.
Built for general dentistry clinics
ClaudIA speaks the language of your sector and understands its services, so it looks after your patients the way you would.
- Check-ups
- Cleanings
- Fillings
- Root canals
- Urgent care
- Family dentistry
The result is a clinic that stops losing patients because nobody could answer, and a reception desk that works without the phone on top of it. Discover everything ClaudIA Dental does.
Ideas for your business
Practical advice from our blog to get more out of your schedule.
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ReadHow to answer your dental clinic's phone without overloading reception
The phone never stops and reception also has to look after the person at the desk. How not to lose calls or neglect the waiting room.
ReadYour patients ask for appointments when your clinic is closed
A good share of dental appointment requests arrive at night and at weekends. What happens to those calls and how to recover them without extending your day.
ReadFrequently asked questions from general dentistry clinics
Does ClaudIA Dental replace the clinic's reception?
No. It takes care of the repetitive part — answering, informing, booking and reminding — so reception can focus on the patient in front of them. When something needs a person, it alerts the team.
What does it do if a patient calls in pain?
It offers the first available slot and alerts the clinic. It never assesses symptoms or estimates severity: the clinical decision is always the professional's.
Do we have to change the clinic's practice management software?
No. ClaudIA Dental sits in front of what you already use and takes care of the appointment layer. Clinical records stay in your management software.
Does it remind patients about routine check-ups?
Yes. It prompts each patient when their check-up is due, which is the cheapest way to fill the schedule with patients who already know you.
Discover ClaudIA for general dentistry clinics.
Thousands of appointments handled every day in businesses across Spain, Venezuela, Colombia, Peru and Ecuador. You get it at soyclaudiadental.com, which publishes its plans and prices country by country.