About us
We are a Spanish team building AI virtual assistants so that no small business loses a client because nobody could answer. Thousands of appointments handled every day in beauty salons and dental clinics across Spain, Venezuela, Colombia, Peru and Ecuador. This is our story.
How it started
ClaudIA was born in a salon that lost clients over something as simple as not being able to pick up the phone or reply to a WhatsApp message while looking after someone.
Every call that rang unanswered, every message left without a reply, was a client who went to the competition. Not for lack of will, but for lack of hands: when you have a person in front of you, you cannot be in two places at once.
One day the question that changed everything came up: what if the business could always answer, even when nobody is free to do it? ClaudIA came out of that question.
What we do
We build AI virtual assistants: ClaudIA answers WhatsApp, Instagram and phone calls, and uses what it learns in each conversation to run the schedule, the client records, the reminders, the loyalty programme and the reports. At any hour, including when the business is closed.
It is one AI engine, specialised by sector so it speaks the language of each business. Today it works in beauty salons, dental clinics, dog grooming salons and physiotherapy clinics.
A new sector is not a new product: it is the same engine and the same management software — schedule, client records, packages, reminders, campaigns, reports and team accounts — with the vocabulary, the fields and the rules of that trade. So a business starting with us today does not start from scratch: it starts on the platform that already runs every day in beauty salons and dental clinics.
Where we work
We are a Spanish company and we sell in every country. Each product also opens its own site per country, with the plans and the prices in the local currency.
ClaudIA answers in several languages, adapts to the local phone format and works with each business's own hours, so there is nothing to adapt in order to open a new country. Data is hosted in the European Union.
What adapts to each country, and what is the same everywhere
What we believe
We stand up for small businesses. A one-person business deserves the same technology as a big chain: someone answering at any hour, a schedule that never double-books and every client record kept up to date. No booking commission, and nobody else owning the relationship with their clients.
Closeness
We are with you during setup and day to day. Being a small team, support is direct and changes arrive fast.
Independence for your business
Your clients are yours. No intermediaries charging a commission on every booking and no platforms keeping your relationship with them.
Compliance
Consent, opting out of notices and exporting your client base are in the product, not in a form you have to request. What expires deletes itself, in Spain the till gives a receipt for every payment and leaves the month sorted by VAT rate for your accountant, and health data is handled under the Article 9 GDPR rules already running in dental clinics.
Data in the EU
Your business's information and your clients' data are hosted in the European Union.
The team
When a business writes to us, they speak directly with the people who build the product, not with a call centre.
We work close to every business we serve. We listen to what the people running their own business every day actually need and turn it into concrete product improvements, and those improvements reach every business at once: whatever improves on a Tuesday is there on Wednesday in Toledo and in Quito.
Shall we talk?
If you run an appointment-based business, tell us how you work and we will show you what ClaudIA can do for you.