The usual questions, answered.

ClaudIA Tech is a Spanish company that builds ClaudIA, an AI virtual assistant for appointment-based businesses: answers WhatsApp, Instagram and phone calls, and uses what it learns in each conversation to run the schedule, the client records, the reminders, the loyalty programme and the reports. Every day it works in businesses in Spain, Venezuela, Colombia, Peru and Ecuador. You get it at ClaudIA for beauty salons (soyclaudia.app), ClaudIA Dental (soyclaudiadental.com), ClaudIA Pet (soyclaudiapet.com) and ClaudIA Fisio (soyclaudiafisio.com).

Four, sharing the same AI engine specialised by sector, and you get each one on its own site: ClaudIA for beauty salons (soyclaudia.app), ClaudIA Dental (soyclaudiadental.com), ClaudIA Pet (soyclaudiapet.com) and ClaudIA Fisio (soyclaudiafisio.com).

If you work by appointment, almost certainly. The engine is the same for everyone and what changes is everything around each trade: how ClaudIA speaks, what it asks before offering a time, and how it organises your work. Today there is a dedicated product for beauty salons, dental clinics, dog grooming salons and physiotherapy clinics; if yours is something else that runs on appointments, write to us and we will tell you how it would look.

No. ClaudIA handles the repetitive part — answering, informing and booking — and hands the conversation to your team whenever it needs a person. There is nothing to configure for that: it steps aside on its own if someone asks to speak to a person, if it detects they are upset, or if the case falls outside the ordinary, and it alerts you on your phone with the reason. The personal touch stays in your business.

No. No app, no account, no password: they open the link, choose, and leave their name and phone number. There is no booking commission either. It is your page with your brand, not a third party's marketplace where your client ends up being theirs.

Both, and the second half is the one you notice at the end of the month. The chat is how the work comes in: someone writes, ClaudIA replies and books. What happens afterwards is the rest of the product: the client record with their history and preferences, packages with the sessions remaining, reminders, campaigns to your client base, reviews, revenue and occupancy reports, team accounts and staff time tracking. If all you need is the answering half, that works too; but describing it only that way leaves out most of what it does.

Yes. You write the message, choose who it goes to — for example, anyone who has not been in for X days — and ClaudIA sends it for you, with its own queue and sending history. There are also automations you switch on and off: win-backs for people who stop coming, check-up reminders, birthdays and the review request after the appointment. What we do not do is message people who do not want it: anyone who asks to stop receiving notices stops receiving them.

No. Avoiding overlaps does not depend on how well the AI is trained, but on a system constraint: two appointments at the same time do not fit in the schedule, and ClaudIA always books against the real free slots. What does depend on you is how long each service takes — you set that up yourself; treatments with a waiting stretch arrive with typical times preloaded, and you adjust them. If a treatment has a waiting stretch — colour developing — you can mark it, and ClaudIA uses that gap for a short appointment instead of blocking the whole thing.

WhatsApp, Instagram and phone, with a natural conversation and at any hour, including outside business hours. WhatsApp and Instagram work in any country from day one; voice answering runs on a local number and ours is Spanish today.

No. There are no booking commissions and no intermediaries: your clients, and your relationship with them, stay yours.

In Spain, ClaudIA for beauty salons starts at €59 a month plus VAT on the Esencial plan. The first month is free, and no card is needed to try it. There is no commission per booking and no percentage of what you invoice, and no sign-up fee or lock-in either: you pay month to month and leave whenever you want. Each country has its own site with prices in its own currency, and you will find the full plans on the product site. For dental clinics, the plans and the prices for each country are on soyclaudiadental.com.

Yes, for ClaudIA in beauty salons. If you recommend ClaudIA to another business and that business reaches six months of payment, you get two months free. There is no cap on referrals, and whoever joins starts with their own free first month like any new client: the reward goes to the person recommending, it is not a discount taken off the newcomer. The details and sign-up are at soyclaudia.app/referidos.

Yes, whenever you want and without asking permission. Your client base exports to a file with one click, and not just names and phone numbers: the visit history and preferences come too, which is what makes the next system useful to you from the first week. There is no commission per booking either, and your clients write and call the number you have always had, so the relationship with them never stops being yours.

In the European Union, with data handled in line with the General Data Protection Regulation (GDPR). And not everything is kept forever: the photos and voice notes your clients send through the chat delete themselves after 90 days, with nobody having to remember.

It writes and maintains it on its own, from what it learns in each conversation and each appointment: the visit history, the preferences, your notes and, in a salon, the colour formula and the sensitivity test; in a clinic, the stage of treatment and its phased quotes, with their follow-up. It also tags where each new client came from, so you know what fills your schedule. And it exports whenever you want: the client base is yours.

Every country. ClaudIA has no technical country limitation: it speaks several languages, adapts to the local phone format and works with your business hours, wherever you are. These countries also have their own site with prices in the local currency: Spain, Argentina, Chile, Colombia, Ecuador, United States, Mexico, Peru, Portugal, United Kingdom, Dominican Republic, Uruguay, Venezuela. If yours is not on the list, you can still get it from the product site.

ClaudIA handles WhatsApp and Instagram in any country from day one, which is where most clients write. Voice answering works by diverting calls to a ClaudIA number, so it needs a local one: today ours are Spanish, and opening a new country is a matter of setting one up. If you want voice in yours, write to us and we will open it.

No. ClaudIA sits in front of what you already have. It syncs with Google Calendar both ways — its appointments appear in your calendar and it respects whatever you write in yourself —, it gives you a “Book” link for your Google listing, your Instagram and your Facebook, and it asks for your Google reviews for you. You bring your clients across from the software you already use by exporting a CSV, or from your phone's contacts; they load in a few minutes and nothing is duplicated, because the reference is the phone number or the email.

For the schedule, yes: if your program syncs with Google Calendar — most salon and clinic programs do — ClaudIA works with it through there, and both ways. What ClaudIA books appears in your calendar and what you write in yourself is respected as busy time, so there are no two schedules to reconcile. It is worth telling two things apart: the SCHEDULE does stay continuously in sync; your client RECORDS are brought over once, by exporting a file from your program. And they can be exported again whenever you want: the client base is yours.

No. ClaudIA gives you your own booking page with your logo, your colour and your business name: whoever lands on it picks the service or treatment, who with and at what time, and the appointment goes straight into your schedule. If you already have a website, the link goes there just as it goes in your Instagram, your Facebook or the appointment link on your Google listing — and it also produces a QR poster for your door. You decide the minimum notice for booking, how many days are visible and whether prices are shown.

No. Your clients keep writing and calling the number they always have, and your WhatsApp keeps working normally on your phone: ClaudIA answers alongside it and you can take control of any conversation whenever you want. There is no migrating your WhatsApp anywhere and no new line to set up. The one exception is voice answering, which works by diverting calls to a ClaudIA number.

You get ClaudIA on its product site, not here. Beauty salons, at soyclaudia.app. The first month is free, and no card is needed to try it. Dental clinics, at soyclaudiadental.com. On both you will see how it works, examples and your country's plans in your currency. And if you would rather see it with your own business in front of you, write to us: we will give you a demo with your own details and help you choose the plan that fits.