ClaudIA Vet

The clinic answers even with everyone in surgery.

Between a consultation and an operation, the clinic's WhatsApp fills up: someone booking a vaccine, someone asking whether there is a slot today, someone writing worried at eleven at night. ClaudIA Vet answers on WhatsApp and Instagram — and in Spain, the phone too —, books with the right vet and in the right room, and when something may be urgent it does not assess it: it takes down the reason as given, alerts your team at once and offers the first appointment. Diagnosing belongs to your team, and it stays there.

Discover ClaudIA Vet Contact Try it on WhatsAppWrite to it as if you were a client

The schedule, the record and the reminders were already working.

Underneath it runs the same engine and the same management software that handles thousands of appointments a day in beauty salons and dental clinics: the schedule, the client record, the reminders, the campaigns, the reports, the team accounts and the working-hours records are built and proven.

From dental clinics it brings what makes a clinic a clinic: the urgent-case alert to the team, the slots kept back for urgent cases and signed consent. What it adds is the veterinary trade: a record for every pet, scheduling by vet and by room, and the nudge when each animal is due back.

What it does

Answers WhatsApp and Instagram at any hour, including at night, on public holidays and when the whole team is with patients. In Spain, the phone too: it answers in a natural voice and books the appointment during the call.
Books with the vet and in the room the visit needs — consultation room, operating theatre, X-ray or grooming — without two appointments clashing.
When something may be urgent it asks no questions about symptoms and does not judge severity: it takes down the reason in the owner's own words, alerts your team at once and offers the first appointment, with slots the clinic keeps for exactly that.
Out of hours it gives the emergency number the clinic has set, and leaves the alert noted for the team.
It never names, recommends or doses a medicine, nor says whether a human one will do: that question belongs to the vet, and ClaudIA takes it to them.
Keeps a record for every pet hanging off its owner — species, breed, sex, date of birth, microchip and neutering —; health and allergies are noted for the team and kept out of the AI's reach.
Writes to each owner when their pet is due back — for the annual vaccine, for the check-up —, with the interval you set for each service and the pet's name.
Consent signed from the phone through a private link, with its PDF kept.
Packages with the visits left in plain view, and a nudge before they expire.
If the clinic offers grooming, it runs it as one more service: it asks breed, size and coat only for those services and books with their real duration.
Reminds every appointment so nobody misses it, and the waiting list fills the slot of whoever cancels.
Runs the team accounts with their permissions, the clinic's reports and, in Spain, the working-hours records.

It works with what you already use

No software to change: ClaudIA sits in front of what the clinic already has, and the clinical records stay where they are.

Google Calendar, both ways: every appointment appears in your calendar, and whatever you write in is respected as busy time.
Your Google listing (Business Profile): ClaudIA gives you the link you paste into the appointment-link field, and your listing starts showing a booking button. Another one for Instagram and Facebook, with a QR code for the front desk.
Google reviews: asked for after the visit, with low ratings reaching you privately and with the reason, so you can resolve them first.
Your clients, from the software you already use: exported to a file and loaded in a few minutes; from your phone's contacts too.
The number you have always had: clients keep writing and calling where they already did, with no new line to set up.

What it costs

ClaudIA Vet publishes its plans on its own site, with prices in each country's currency. Unlimited conversations and reminders, no commission per appointment or per pet, and no lock-in: you pay month to month and leave whenever you want.

See the ClaudIA Vet plans soyclaudiavet.com

Who it is for

Neighbourhood veterinary clinics
Clinics with several vets and rooms
Veterinary hospitals
Clinics with a grooming service

And adapted to each kind of business:

Do you run a dog grooming salon?

ClaudIA Vet has its own site for dog grooming salons, with its own plans. It answers WhatsApp and Instagram — and in Spain, the phone —, asks size, breed and the state of the coat before offering a time, keeps a record for every dog and gets in touch when the next bath is due. And anything that sounds like health, it refers to a vet.

See ClaudIA Vet for dog grooming salons

For dog grooming salons: soyclaudiapet.com

ClaudIA in your country

Each country has its own site, with its own plans and currency. Pick yours:

All the country sites are written in Spanish.

WhatsApp and Instagram work from day one in any country, and in Spain ClaudIA answers the phone too.

Don't see yours? ClaudIA works in any country: it answers in several languages, adapts to the local phone format and follows your business hours. Write to us and we will get you started.

Discover ClaudIA Vet for your clinic.

On its site you will see how it works, examples and the plans for each country, in that currency.

Discover ClaudIA Vet See all products

soyclaudiavet.com