Solutions · Dog grooming salons
The virtual assistant that answers your dog grooming salon.
You do not stop a bath halfway, least of all with scissors near an ear. Meanwhile the phone rings and Instagram messages come in asking about prices, and whoever gets no reply calls the salon down the road. ClaudIA Pet answers for you, asks what actually changes the job — size, breed, the state of the coat and how the dog behaves — and books the appointment with its real duration.
ClaudIA onlineThe challenges of dog grooming salons
The phone rings while your hands are full
You are drying, brushing or clipping, and there is no way to pick up. Every missed call is an appointment that goes to another salon.
Every dog needs a different amount of time
A medium poodle is not the same job as a double-coated shepherd. If the appointment goes in on a generic slot, the whole day stops adding up.
They ask the price before anything else
The first question is almost always what it costs, and answering with a fixed figure without seeing the animal ends in an argument at the counter.
How ClaudIA helps
- Answers WhatsApp, Instagram and the phone at any hour, including when the salon is closed.
- Before offering a time it asks about size, breed, the state of the coat and how the dog behaves.
- Books with the time that service actually takes at that size, not a generic slot.
- Gives the price range and makes clear it is settled on seeing the animal: matting is not priced over the phone.
- Anything that sounds like health — a wound, a limp, a lump, itching — gets no opinion: it refers them to a vet and alerts you.
And once the appointment is booked
- Keeps a record for every pet with its breed, coat, temperament and what does not agree with it, hanging off its owner.
- Gets in touch when the next bath is due, counting from the last visit and with the interval you set for each service.
- Writes to whoever has not brought their dog in for months, in a campaign you launch.
- Gives you the salon's reports: which services are booked most, which days fill up and where each new client came from.
Built for dog grooming salons
ClaudIA speaks the language of your sector and understands its services, so it looks after your clients the way you would.
- Bath and tidy-up
- Clipper cut
- Scissor cut
- De-shedding
- Hand stripping
- Nail trim
A grooming salon is organised by size and coat, not by half-hour slots. ClaudIA asks what needs asking before offering a time, so the appointment that goes in is the one that fits. Discover everything ClaudIA Pet does.
Frequently asked questions from dog grooming salons
Does it give an exact price for a cut over WhatsApp?
It gives the range for that service at that size, and says the final amount is settled on seeing the animal. That is how the trade really works: until you have seen the coat and whether there is matting, there is no fixed price — and promising one over the phone ends in an argument at the counter.
Can it give an opinion if a dog has a skin problem?
No, and that is deliberate. ClaudIA gives no veterinary advice and does not assess symptoms. If someone describes a wound, a limp, a lump, parasites or itching, it refers them to a vet and alerts your team. An assistant that offers opinions on an animal's health is a problem, not a feature.
Does it know the same owner brings several dogs?
Yes. Pets hang off their owner: one person can have three, and each keeps its own record with its breed, size, coat type and quirks. When booking, ClaudIA asks which one it is for.
Does it get in touch when it is time to come back?
Yes, and it is what fills a grooming schedule more than anything. You count from the last visit and set how often each service and coat type needs doing; when the time comes, ClaudIA writes and offers a slot.
Discover ClaudIA for dog grooming salons.
The same engine and the same management software salons and clinics already use every day, with the schedule, the record and the reminders built for a grooming salon. You get it at soyclaudiapet.com, which publishes its plans country by country.