ClaudIA Fisio
It answers while your hands are on a patient.
You do not take calls mid-session. ClaudIA Fisio answers on WhatsApp, Instagram and the phone, takes down the reason for the visit, books with the right practitioner and keeps count of the sessions left on each package. It does not assess, diagnose or advise: that belongs to whoever treats the patient.
Health data was already sorted before ClaudIA Fisio existed.
Underneath it runs the same engine and the same management software that handles thousands of appointments a day in beauty salons and dental clinics, and it inherits from dental the part that is hardest to build properly: handling health data under article 9 of the GDPR, with its access control, its data minimisation and its processing agreement.
What changes is how a physiotherapy clinic works: the first assessment, the follow-ups, the package being used up, and a schedule that has to line up practitioner and room at the same time.
What it does
- Answers WhatsApp, Instagram and the phone at any hour, including when the clinic is closed or you are mid-session.
- Asks what it needs in order to offer the right time: the reason for the visit, whether it is a first visit or a follow-up, and whether they have a package open.
- Faced with an urgent reason it does not assess severity and does not ask for clinical detail: it offers the first free slot, passes you the reason exactly as the patient described it and alerts your team right away.
- It takes the reason down exactly as the patient tells it and leaves it written for the practitioner who sees them.
- Keeps count of session packages: how many each patient has used and how many are left, deducted when the session closes and with no separate sheet.
- Books against a schedule that lines up practitioner and room at once, with the real duration of each kind of session.
- Books, moves and cancels from the same chat, with nobody having to call to change a time.
- Reminds every session and asks for an answer: whoever confirms is marked, and whoever cancels frees the slot.
- Keeps the patient's record with the reason exactly as they gave it, their previous sessions and your notes, with access restricted to those who should see them. Clinical records stay in the system you already have.
- Gives the clinic its own booking page with its brand, and tells you which kinds of session fill the schedule and which days stay quiet.
It works with what you already use
Nothing to migrate and no software to change: ClaudIA sits in front of what the clinic already has.
- Google Calendar, both ways: every session appears in the team's calendar, and whatever your team writes in is respected as busy time.
- Your Google listing (Business Profile): ClaudIA gives you the link you paste into the appointment-link field, and your listing starts showing a booking button. Another one for Instagram and Facebook, with a QR code for the front desk.
- Google reviews: asked for after the session, with low ratings reaching you privately and with the reason.
- Your patients, from the software you already use: exported to a file and loaded in a few minutes, without typing a single record.
- The number you have always had: patients keep writing and calling where they already did, with no new line to set up.
What it costs
ClaudIA Fisio publishes its plans on its own site, with prices in each country's currency. Unlimited conversations and reminders, no booking commission and no lock-in: you pay month to month and leave whenever you want.
Who it is for
- Small physiotherapy clinics
- Clinics with several practitioners and several rooms
- Practices without full-time reception
- Osteopathy and manual therapy practices
And adapted to each way of working:
ClaudIA in your country
Each country has its own site, with its own plans and currency. Pick yours:
All the country sites are written in Spanish.
WhatsApp and Instagram work from day one in any country. Voice answering runs on a local number in your country, and we set yours up as soon as you ask.
Don't see yours? ClaudIA works in any country: it answers in several languages, adapts to the local phone format and follows your business hours. Write to us and we will get you started.
Discover ClaudIA Fisio for your clinic.
On its site you will see how it works, examples and the plans for each country it is open in, in that currency.
soyclaudiafisio.com