Solutions · Physiotherapy clinics
The virtual assistant that answers your physiotherapy clinic.
You do not pick up the phone during a session. And when you finish there are five missed calls, three messages asking about slots, and a notebook with the packages half written up. ClaudIA Fisio answers for you, takes down the reason for the visit, books with the right practitioner and keeps count of the sessions left on each package. It does not assess, diagnose or advise: that belongs to whoever treats the patient.
ClaudIA onlineThe challenges of physiotherapy clinics
The phone rings mid-session
Your hands are on a patient and you cannot answer. Whoever calls and gets no reply tries the next clinic.
Packages are tracked by hand
How many sessions each patient has used and how many are left ends up in a notebook or a spreadsheet, and the count does not always match the patient's.
One missed session throws off weeks
A course of treatment is several sessions in a row. When one is missed, the whole series shifts and the slot sits empty.
How ClaudIA helps
- Answers WhatsApp, Instagram and the phone at any hour, including when the clinic is closed.
- Asks just what it needs to offer the right time: the reason, first visit or follow-up, insurer, and whether a package is open.
- Books against a schedule that lines up practitioner and room at once, with the real duration of each kind of session.
- Faced with an urgent reason it does not assess severity and does not ask for clinical detail: it offers the first free slot, passes you the reason as given and alerts your team right away.
- Books, moves and cancels from the same chat, with nobody having to call to change a time.
And once the appointment is booked
- Keeps count of every package: sessions used and sessions left, deducted when the session closes.
- Keeps the patient's record with the reason, their insurer and the reference for their informed consent, with restricted access.
- Reminds every session and asks for an answer: whoever cancels frees the slot for another patient.
- Gives you the clinic's reports: which kinds of session fill the schedule, which days stay quiet and where each new patient came from.
Built for physiotherapy clinics
ClaudIA speaks the language of your sector and understands its services, so it looks after your patients the way you would.
- First assessment
- Follow-up session
- Session packages
- Manual therapy
- Therapeutic exercise
- Patients through insurers
A physiotherapy clinic's schedule rests on courses of sessions and packages that have to add up. ClaudIA handles both on its own, and you get on with treating. Discover everything ClaudIA Fisio does.
Frequently asked questions from physiotherapy clinics
Does ClaudIA assess or advise my patients?
No. It does not diagnose, prescribe or give clinical advice, and it does not assess how serious what it is told might be: it takes the reason down as given and leaves it written for the practitioner. When the reason is urgent what it does is prioritise — it offers the first free slot and alerts your team right away — and if someone describes something anyone would read as an emergency, it tells them to go to an emergency service if they consider it one, without giving an opinion on their case.
Does it keep count of session packages?
Yes, and it is the part people appreciate most. Each package holds how many sessions it has, how many have been used and how many are left, and it is deducted when the session closes. The patient can ask over WhatsApp and ClaudIA tells them, with nobody checking a notebook.
What about patients coming through an insurer?
ClaudIA asks about the insurer or policy when booking and notes it on the record, so reception knows before they arrive.
Where is health data stored?
In the European Union, with the stricter handling article 9 of the GDPR requires for health data: access restricted to those who should see it, and only the minimum fields. It is the same layer already running in dental clinics, not something put together for the occasion.
Discover ClaudIA for physiotherapy clinics.
The same engine and the same management software salons and clinics already use every day, with scheduling by practitioner, session packages and the same handling of health data that already runs in dental clinics. You get it at soyclaudiafisio.com, which publishes its plans country by country.