Solutions · Physiotherapy clinics
The virtual assistant that answers your physiotherapy clinic.
You do not pick up the phone during a session. And when you finish there are five missed calls, three messages asking about slots, and a notebook with the packages half written up. ClaudIA Fisio answers for you, takes the reason down exactly as the patient gives it, books with the right practitioner and keeps count of the sessions left on each package. You walk into the room with the schedule already made.
ClaudIA onlineThe challenges of physiotherapy clinics
The phone rings mid-session
Your hands are on a patient and you cannot answer. Whoever calls and gets no reply tries the next clinic.
Packages are tracked by hand
How many sessions each patient has used and how many are left ends up in a notebook or a spreadsheet, and the count does not always match the patient's.
One missed session throws off weeks
A course of treatment is several sessions in a row. When one is missed, the whole series shifts and the slot sits empty.
How ClaudIA helps
- Answers WhatsApp, Instagram and the phone at any hour, including when the clinic is closed: it books, moves and cancels from the same chat, with nobody having to call to change a time.
- Asks just what it needs to offer the right time: the reason, first visit or follow-up, and whether a package is open.
- Books against a schedule that lines up practitioner and room at once, with the real duration of each kind of session.
- When the reason is urgent it prioritises: it passes it to you as given, alerts you right away and offers the first free slot.
- Gives the clinic its own booking page, with its brand: they pick the kind of session, the practitioner and the time, and it lands in the schedule. No apps, no sign-up, no commission per appointment.
And once the appointment is booked
- Keeps count of every package: sessions used and sessions left, deducted when the session closes.
- Keeps the patient's record with the reason exactly as they gave it, their previous sessions and your notes, with access restricted to those who should see them.
- Reminds every session and asks for an answer: whoever cancels frees the slot for another patient.
- Gives you the clinic's reports: which kinds of session fill the schedule, which days stay quiet and where each new patient came from.
Built for physiotherapy clinics
ClaudIA speaks the language of your sector and understands its services, so it looks after your patients the way you would.
- First assessment
- Follow-up session
- Session packages
- Manual therapy
- Therapeutic exercise
- Home visits
A physiotherapy clinic's schedule rests on courses of sessions and packages that have to add up. ClaudIA handles both on its own, and you get on with treating. Discover everything ClaudIA Fisio does.
Frequently asked questions from physiotherapy clinics
Does ClaudIA assess or advise my patients?
No. It does not diagnose, prescribe or give clinical advice, and it does not assess how serious what it is told might be: it takes the reason down as given and leaves it written for the practitioner. When the reason is urgent what it does is prioritise — it offers the first free slot and alerts your team right away — and if someone describes something anyone would read as an emergency, it tells them to go to an emergency service if they consider it one, without giving an opinion on their case.
Does it keep count of session packages?
Yes, and it is the part people appreciate most. Each package holds how many sessions it has, how many have been used and how many are left, and it is deducted when the session closes. The patient can ask over WhatsApp and ClaudIA tells them, with nobody checking a notebook.
Does it work if there are several physiotherapists in the clinic?
Yes. Each practitioner has their own hours and the kinds of session they do, so ClaudIA only offers slots that person can genuinely take, and each schedule fills up without treading on the one next to it.
Where is health data stored?
Data is held in the European Union (Frankfurt), and it is scheduling data: name, contact details, sessions and preferences, with access restricted to those who should see it. ClaudIA does not keep clinical records and does not ask for medical history over chat: that record is yours and stays where it is. It is the same handling dental clinics already have.
Discover ClaudIA for physiotherapy clinics.
Thousands of appointments handled every day on this same engine, in beauty salons and dental clinics across Spain, Venezuela, Colombia, Peru and Ecuador. ClaudIA Fisio brings that whole platform — scheduling by practitioner, the patient record, session packages, reminders, campaigns and reports — and the same handling of data that dental clinics already have, with 0% commission per booking. You get it at soyclaudiafisio.com, which publishes its plans country by country.
This product's website is in Spanish.