Solutions · Osteopathy practices
The virtual assistant that answers your osteopathy practice.
In a small practice there is no reception: the person treating is the person answering, and you cannot do both at once. ClaudIA Fisio answers on WhatsApp, Instagram and the phone while you are in session, offers the real slots in your schedule and leaves the appointment booked. It handles the running of the practice; the session is yours.
ClaudIA onlineThe challenges of osteopathy practices
You work alone and nobody can pick up
Each session is fifty minutes with no way to answer. When you finish there are missed calls, and returning them eats the gap between patients.
The schedule lives in your head
With no reception, slots get written down wherever. Two appointments on top of each other, or a forgotten gap, are hours of work lost.
One-off sessions do not come back on their own
Someone who comes once and feels better does not always book the next one. If nobody writes to them, that patient does not return.
How ClaudIA helps
- Answers WhatsApp, Instagram and the phone while you are in session, at any hour.
- Offers only the slots that genuinely exist in your schedule, with the duration of each kind of session.
- Leaves the appointment booked without you having to return the call afterwards.
- It does not assess, diagnose or advise: it takes down the reason and leaves it written for when you see the patient.
- Faced with an urgent reason it does not assess severity: it passes it to you as given and offers the first free slot.
And once the appointment is booked
- Keeps each patient's record with the reason, their previous sessions and your notes, with restricted access.
- Keeps count of packages: sessions used and sessions left, deducted as each one closes.
- Reminds every session and asks for an answer, so no-shows stop eating the afternoon.
- Writes to whoever has not been back in a while, in a campaign you decide on.
Built for osteopathy practices
ClaudIA speaks the language of your sector and understands its services, so it looks after your patients the way you would.
- First session
- Follow-up session
- Session packages
- Manual therapy
- Home visits
A one-person practice loses patients for one reason: not being able to answer. ClaudIA answers while you work and leaves your schedule made. Discover everything ClaudIA Fisio does.
Frequently asked questions from osteopathy practices
Does ClaudIA explain what an osteopathy session does?
It gives the information you load about your services — which kinds of session you offer, how long they run and what they cost — and nothing else. It does not assess cases, does not advise and does not attribute effects to any treatment: that is discussed in the consulting room, with you.
What if someone writes describing severe pain?
ClaudIA does not assess how serious anything it is told might be: that belongs to whoever receives the patient. It prioritises the appointment, passes you the reason as given and alerts you right away; and if someone describes something anyone would read as an emergency, it tells them to go to an emergency service if they consider it one, without giving an opinion on their case.
Does it work if I am on my own with no reception?
That is exactly the case it works best for. There is nobody to pick up the phone while you treat, so ClaudIA is the reception: it answers, offers your real slots and leaves the appointment booked without you returning a call.
Can I run session packages?
Yes. Each package holds how many sessions it has, how many have been used and how many are left, and it is deducted as each session closes. The patient can ask and ClaudIA tells them.
Discover ClaudIA for osteopathy practices.
The same engine and the same management software salons and clinics already use every day, with scheduling by practitioner, session packages and the same handling of health data that already runs in dental clinics. You get it at soyclaudiafisio.com, which publishes its plans country by country.