Solutions · Nail salons
The virtual assistant for your nail salon, down to the last design.
In a nail salon half the bookings start with a photo: “can you do these?”. Those messages arrive at all hours on Instagram and WhatsApp, and replying while your hands are on a client's is impossible. ClaudIA replies, informs and books the appointment for you.
ClaudIA onlineThe challenges of nail salons
Photo enquiries at any hour
People send designs on Instagram late at night and at weekends. If the reply takes too long, the excitement cools and the booking never arrives.
Back-to-back appointments with no margin
Manicure, pedicure, gel polish… services follow one another with barely a gap. Stopping to answer the phone throws off the whole morning.
No-shows on long services
A full set of acrylics takes a long time. When someone does not turn up, that gap is hard to fill at the last minute.
How ClaudIA helps
- Replies to messages with designs, resolves questions about the service and its length, and books the appointment.
- Fits a manicure, a pedicure or gel polish into the schedule without you having to stop.
- Sends reminders to cut no-shows on the longest services.
- Answers when the salon is closed too, which is when people browse Instagram the most.
- Gives you your own booking page for your Instagram bio, with your logo and your colours: they pick the design, who with and at what time, with no app to download.
And once the appointment is booked
- Keeps each visit's design and colour on file, so the next one picks up without having to ask.
- Tracks manicure and pedicure packages, with the remaining sessions always visible.
- Reminds clients when an infill is due, which is what holds a nail salon's schedule together.
- Asks for a review after the appointment, and if something disappointed you hear it in private before Google does.
Built for nail salons
ClaudIA speaks the language of your sector and understands its services, so it looks after your clients the way you would.
- Manicure
- Pedicure
- Gel polish
- Gel nails
- Acrylic nails
- Nail art
That way no Instagram enquiry slips away and the schedule fills on its own, while you concentrate on the design in front of you. Discover everything ClaudIA does for the beauty sector.
Ideas for your business
Practical advice from our blog to get more out of your schedule.
A waiting list in your nail salon: how to fill last-minute gaps
A cancellation leaves a gap that is hard to fill on the fly. How to use the waiting list so no dead time goes uncovered.
ReadInstagram for your salon: how to turn followers into appointments
Having followers is nice, but what fills the schedule is appointments. How to use Instagram so your salon turns interest into real bookings.
ReadHow to cut no-shows and last-minute cancellations in your salon
No-shows and last-minute cancellations empty your schedule and your till. Why they happen and what concrete measures reduce the gaps.
ReadFrequently asked questions from nail salons
Does it understand the design photos clients send me?
Yes. ClaudIA understands photos and voice notes, not just text, so it can receive a design reference, answer questions about the service and leave the appointment booked.
Does it book a manicure, pedicure or gel polish with the right duration?
Yes. Each service has its own length and ClaudIA respects it when offering slots, including long work such as a full set of acrylics.
What does it do when someone cancels at the last minute?
It offers that slot automatically to whoever was on the waiting list and confirms with the first person who replies, without you having to start calling around.
Does it reply at night, when most Instagram enquiries come in?
Yes, it answers at any hour, including with the salon closed. By the time you open, the appointments are already in the schedule.
Discover ClaudIA for nail salons.
Thousands of appointments handled every day in businesses across Spain, Venezuela, Colombia, Peru and Ecuador. You get it at soyclaudia.app: in Spain, from €59 a month plus VAT on the Esencial plan. The first month is free, and no card is needed to try it.